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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Mann

September 30, 2024

5  out of  5
rating by Nicole Mann
"I was highly satisfied with Cortnie service’s and she was very sweet and helpful"
We responded:
"We appreciate your support Nicole! Thank you for taking time to offer feedback about your service experience. ~ Cortnie "
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Tony

June 4, 2024

5  out of  5
rating by Tony
"Gave me the best deal, was able to reduce my insurance to %50"
We responded:
"Tony, thanks for sharing your experience! I'm pleased to have provided you with the best deal possible. Thank you for choosing our office for your insurance needs! Cortnie Stone - State Farm Insurance Agent, Collinsville, IL"
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Psr444 Psr444

May 28, 2024

5  out of  5
rating by Psr444 Psr444
"Stacy saved me alot of money .highly recommend"
We responded:
"Psr444 Psr444, we love hearing that our Stacy was able to save you money on your insurance! Thank you for taking the time to leave us a 5-star review. Your recommendation means the world to us, and we look forward to continuing to serve you. - Cortnie Stone - State Farm Insurance Agent, Collinsville, IL"
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Pamela Bennett

May 16, 2024

5  out of  5
rating by Pamela Bennett
"Very pleased with Stacey, she went above and beyond…thank you so much !!!!"
We responded:
"Pamela, I'm thrilled that Stacey exceeded your expectations and provided exceptional service! Thank you for recognizing her dedication and going above and beyond for you. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Cortnie Stone - State Farm Insurance Agent, Collinsville, IL"
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Joel Laleman

January 29, 2024

5  out of  5
rating by Joel Laleman
"Friendly, Fast, & Knowledgeable. Easy to transfer both my Auto and Home insurance."
We responded:
"Thank you, Joel! We appreciate you taking the time to leave a positive review. Please don't hesitate to reach out if you need anything."
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Nathan Knavel

January 10, 2024

5  out of  5
rating by Nathan Knavel
"I'm getting life insurance, renters insurance, and full- coverage car insurance from here for around $60 less a month than I was paying for liability insurance alone through Progressive after they increased my bill out of nowhere. Cortnie's office was incredibly helpful, and made switching over to them very quick and easy. I highly recommend at least comparing them to whatever insurance you currently have, and seeing how much you'll save, or see how much better insurance you can get for less."
We responded:
"Nathan, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most. ~Your Collinsville Agent, Cortnie Stone "
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dustin buchanan

November 13, 2023

5  out of  5
rating by dustin buchanan
"Switching to State Farm was a quick, easy, hassle free experience. Stacy, was very helpful and friendly."
We responded:
"Thank you, Dustin! We are fortunate to have hard-working team members, like Stacy, who do their best for their customers. Thank you for trusting us with your coverage needs!"
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Joyce Dudzinski

October 15, 2023

5  out of  5
rating by Joyce Dudzinski
"I called about switching from my agent that is located far away to my area. They honestly answered my question and gave me advice. I appreciate that."
We responded:
"Joyce, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family! ~ Your Collinsville Agent, Cortnie Stone"
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Laura Roberson

September 28, 2023

5  out of  5
rating by Laura Roberson
"The switch was super easy. Stacy is super friendly and professional. She made my experience switching the easiest thing I’ve had to do I wish I would have done it sooner. Saving me money on my plans. So far I have nothing but good words to say no bad experiences. Stacey is amazing to work with."
We responded:
"Laura, we thank you for the review. Stacy strives to provide a great insurance experience for everyone who visits our office, and we are happy to hear that you are satisfied with your insurance policies!"
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Jon Bishop

September 16, 2023

5  out of  5
rating by Jon Bishop
"So far the best decision I ever made with switching over to State Farm. What is an amazing experience, and the place I was before here treated me more as a number more then an actual person. I am very satisfied while working with Stacy and getting started with State Farm. She did a 100% fabulous job. She was very persistent on getting me to join the State Farm thing which was an amazing decision on my part and I’m glad she stayed persistent with me because it was a very great move, highly satisfied so far"
We responded:
"Thank you, Jon, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Stacy, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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PANAMA STEVE

August 22, 2023

5  out of  5
rating by PANAMA STEVE
"Great setup and service. Nice to have an agent locally to contact. I should know. I am an insurance agent with 50 yrs experience."
We responded:
"We truly enjoyed working with you. Thank you for placing your insurance coverage needs in our hands. ~ Your Collinsville Agent, Cortnie Stone"
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daniel oconnor

June 27, 2023

5  out of  5
rating by daniel oconnor
"Thank you so much for the staff here at this office. And thank you to Stacey for helping me get my boat covered under insurance and saving me money."
We responded:
"Thank you, Daniel, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency and Stacey, and hope to keep serving your insurance needs for years to come! ~ Your Collinsville Agent, Cortnie Stone"
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Jamie Humphrey

June 22, 2023

5  out of  5
rating by Jamie Humphrey
"I had been wanting to switch insurance companies for a while and working with Stacy made me wonder why I waited so long! The process was quick and easy, not to mention the fact that I now have a insurance rate that I am more than happy with. I highly recommend you give Cortnie’s office a call."
We responded:
"Hi, Jamie! Thank you for the praise for Stacy! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Kay Davis

June 21, 2023

5  out of  5
rating by Kay Davis
"Wanted to give a quick shout out to Lily Hoesel. She reviewed our insurance needs and current coverage. She looked at everything we currently have, made some good recommendations and answered all of our questions. She's easy to work with and can explain what is in a policy and why you need it. You should talk to about your insurance needs today!"
We responded:
"Thank you, Kay, for the amazing review! Our team works hard to provide a great insurance experience in Collinsville and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Andrew Russell

June 21, 2023

5  out of  5
rating by Andrew Russell
"Lily was great! She was incredibly informative and made sure I got the coverage I needed at a price I could afford."
We responded:
"Andrew, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Lily cares a lot about our customers. ~Your Collinsville Agent, Cortnie Stone"
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Megan Prost

June 14, 2023

5  out of  5
rating by Megan Prost
"Stacy is supper helpful and knowledgeable about the policies. She made sure I knew all my options and helped me get the right coverage fora ll my needs. I highly recommend using her for all your insurance needs."
We responded:
"Megan, we're thrilled to hear that Stacy went above and beyond to assist you with your insurance needs. We appreciate your feedback, thank you for letting us be your good neighbor! ~Your Collinsville Agent, Cortnie Stone"
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denise seibold

June 7, 2023

5  out of  5
rating by denise seibold
"Stacy with Cortnie Stones office is wonderful! She walked us through the process of getting life insurance coverage on husband and son. She made it super easy and was very informative. Thank you!"
We responded:
"Hi Denise! Thank you for the five-star rating for Lynette! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
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Chrissy Hennessey

June 6, 2023

5  out of  5
rating by Chrissy Hennessey
"Lily Hoesel helped me get car and home insurance quickly and at a great price. She was very thorough and answered any questions I had. And with getting insurance on my own for the first time, I had many questions. She had no problem helping me out. I highly recommend her as an agent!"
We responded:
"Chrissy, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Lily was able to do just that for your car and home policies! We appreciate you putting your trust in our office to help protect what matters most. ~Your Collinsville Agent Cortnie Stone"
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Ciera Randolph

April 18, 2023

5  out of  5
rating by Ciera Randolph
"Love State Farm really appreciate Stacy for going above and beyond to get me what I needed quickly"
We responded:
"Ciera, thank you! We appreciate your trust in us to take care of your insurance policies."
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Denise Dunn

April 6, 2023

5  out of  5
rating by Denise Dunn
"The service I received from Stacy Eichelberger-Farinella was amazing! She was very helpful and informative, getting insurance has never beeen such a smooth process. Thank you!"
We responded:
"Denise, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Stacy cares a lot about our customers. "
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Swizm30

April 5, 2023

5  out of  5
rating by Swizm30
"all of the ladies at this office are so friendly and helpful! you can tell they really genuinely care about what they do. honestly a breath of fresh air compared to the last insurance company i worked with."
We responded:
"We love seeing reviews like this! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Cheekywarthief

April 4, 2023

5  out of  5
rating by Cheekywarthief
"Amazing service, quick simple and easy and she was very descriptive!"
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Mary Jo Halsema

February 6, 2023

5  out of  5
rating by Mary Jo Halsema
"Great staff and agent."
We responded:
"Mary, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Ashley Brown

February 6, 2023

5  out of  5
rating by Ashley Brown
"Best experience with any car insurance company- hands down! Always professional and kind when working with this office"
We responded:
"Thank you for the wonderful review, Ashley! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Ashley Mudd

February 5, 2023

5  out of  5
rating by Ashley Mudd
"Stacey is amazing!! She always gets back to me quickly and is able to answer any questions I have in a way I can understand. 10/10 recommend!"
We responded:
"Thank you for the wonderful review, Ashley! Stacy is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."