State Farm® Insurance Agent Cortnie Stone
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mosley Auto Care
November 25, 2025
5
out of
5
rating by Mosley Auto Care
"Cortnie Stone's team at State Farm has been great to work with. We ended up saving a quite a bit of money, and everyone there is always friendly and easy to talk to. Really glad we made the switch"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Destinee Keiser
November 25, 2025
5
out of
5
rating by Destinee Keiser
"Service was great! Quick and easy! Great price! Everyone is super friendly and helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Madison Mell
November 8, 2025
1
out of
5
rating by Madison Mell
"We have had nothing but the worst experience with State Farm as our home insurance. The whole town of Collinsville was hit with a terrible hail storm back in March and our whole neighborhood has gotten a new roof because of it (multiple having State Farm as well). We have done everything on our end and State Farm has never once reached out to us letting us know they have denied and when we contact them they have nothing but excuses. If I could leave less than 1 star I absolutely would. The claims process has been a slap in the face and they do not care about their customers at all. Would not recommend this branch or any State Farm branches for that matter."
We responded:
"We’re genuinely sorry to hear that your claim experience with State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. After some review, we found that my office does not have a homeowner policy under your name, and you are not a customer in our office. Because of this, my office would not have ever spoken with you directly about a claim. We do personally reach out to all customers who made a claim to assure that they had a good experience and have no additional questions, but the actual claim and communication is handled out of the corporate claims department, and not out of an agent office. Please contact State Farm Corporate at your convenience so they can direct you to your claim adjustor to discuss what went wrong and find a resolution. We’re dedicated to improving our claim service, but as I mentioned above, claims are not handled out of the agent office, and since you are not my customer, we would not have spoken to you about your claim. "
Adam Luther
November 6, 2025
5
out of
5
rating by Adam Luther
"Allison was great to work with and saved me a lot of money on my car insurance!"
We responded:
"Thanks for the feedback Adam! We appreciate your business and grateful to be of service! "
Nick Matthews
November 4, 2025
5
out of
5
rating by Nick Matthews
"Had a very rough start to the day, but speaking with Allison and getting things squared away helped tremendously. Everything that needed done was completed in a timely manner and saved the day for me. Thank you Allison!"
We responded:
"We are thrilled you had a great experience with Allison! If you need any other assistance please don’t hesitate to call! "
Alexandra Thomson
October 31, 2025
5
out of
5
rating by Alexandra Thomson
"Allison was amazing and she helped me save more money than I have for years. Go to her if you have any doubts or issues!"
We responded:
"Alexandra, thank you so much for taking the time to give us feedback. We are thrilled to help you save money, just let us know if there’s anything else we can do! "
tara zufan
October 29, 2025
5
out of
5
rating by tara zufan
"Allison is the best!"
We responded:
"Tara, thank you so much for the feedback! We’re here anytime you need us! "
Carolyn Hurst
October 25, 2025
5
out of
5
rating by Carolyn Hurst
"Very polite and helpful. She didn't rush me and answered all my questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
chad casella
October 21, 2025
5
out of
5
rating by chad casella
"Cortnie, Lilly, and the team have provided me with wonderful personal service for 4 years. I started with life insurance, then added auto, and will be adding my daughter as well for her first car. Great prices especially when bundled with other policies. Their service is warm and attentive, I'm very fortunate to work with Cortnies team, THANK you all for the kind personal service!"
We responded:
"Chad, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Tyler Joshu
September 18, 2025
5
out of
5
rating by Tyler Joshu
"Allison was amazing and quick with the whole process of setting up my insurance and she helped me save more money after we talked on the phone. I couldn’t ask for a better experience"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Uniquela Faith
September 15, 2025
5
out of
5
rating by Uniquela Faith
"Followed up with us until they were able to offer us cheaper insurance saved us 130 a month now that's what I call great service ❤️ thank you state farm 😁"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mateo Polnitz
September 12, 2025
5
out of
5
rating by Mateo Polnitz
"Allison helped me out a lot got me discounts and made sure I understood the process very well also saved me money compared to the last company I was with thank you Allison definitely recommend this company great service great representatives and great representation thank you!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jennifer White
September 11, 2025
5
out of
5
rating by Jennifer White
"They were able to get me a reasonable quote after my insurance skyrocketed 80% upon renewal, even after zero claims. The process was fast and easy, and the agent was friendly and helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Krystal
September 11, 2025
5
out of
5
rating by Krystal
"Allison from State Farm has been a pure joy to work with not to mention she was able to get me three insurance policies cheaper than I was paying for one… I absolutely recommend them to everybody"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tracy Evans
September 5, 2025
5
out of
5
rating by Tracy Evans
"Thank you for taking the time and effort to find us the right rates and explaining everything. It was a pleasure talking to you Stacey."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Leslie Montgomery
August 28, 2025
5
out of
5
rating by Leslie Montgomery
"Alison and Lily at Cortnie Stone's office are fantastic. They worked with me and my husband to make sure that we were very happy with our insurance. You guys rock!!! Thank you so much for everything."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Rachael Conner
August 27, 2025
5
out of
5
rating by Rachael Conner
"Some of the best customer service I have ever experienced! Dan, Stacie and Lily in Collinsville Illinois are wonderful agents! Ty again guys for all your help and service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Yaphet Opoku Amo
August 18, 2025
5
out of
5
rating by Yaphet Opoku Amo
"A very great and insightful customer service from Allison."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Christy Lukasavage
August 14, 2025
5
out of
5
rating by Christy Lukasavage
"Great service and a better rate! Grateful I found them."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Clarica Brown
August 14, 2025
5
out of
5
rating by Clarica Brown
"Danielle was polite he got me a great price for all my coverage. The service was double checked and done fast. Thanks!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sheila Jenkins
August 8, 2025
5
out of
5
rating by Sheila Jenkins
"I had great experience working with Allison. She was very nice and polite."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Zach Rose
August 8, 2025
5
out of
5
rating by Zach Rose
"Daniel did a fantastic job setting me up with car insurance!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Josh Masters
July 30, 2025
5
out of
5
rating by Josh Masters
"I’ve had a great experience with State Farm! I use them for my business, vehicle, renters, and life insurance. Allison was super friendly, professional, and very patient taking the time to explain everything to me! Very smoothe process. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Braden Ganey
July 27, 2025
5
out of
5
rating by Braden Ganey
"Daniel and the rest of the staff are extremely helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Blake Klonowski
July 24, 2025
5
out of
5
rating by Blake Klonowski
"Quick and easy quote and policy set up. Couldn’t ask for more!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"